Section 5

Training and Lifelong Learning

"the organisation maintains and continuously improves a culture of learning and development"

Organisations that take the necessary steps to plan and implement learning and development appropriate to company needs are better placed to respond effectively to changes in the marketplace.  Learning and development can promote innovation, increase quality and the continuous improvement of systems and processes.

Using the Excellence Through People process will help and support the organisation to:

• Implement effective induction and re–induction programmes;
• Develop line manager inputs;
• Identify the benefits of using accredited programmes;
• Understand the benefits of using qualified Trainers;
• Foster a culture of continuous improvements in learning and development.

Excellence Through People organisations are committed to:

• Ensuring employeess are motivated, productive, quality focused and aware of their role within the company's goals and objectives;
• Implementing induction programmes for new and promoted staff which ensure that employees are fully productive;
• Achieving continuous improvement and innovation through the value placed on learning and development.

Useful Information Sources:

Training Plan - Standard QA/39/01

Training Specification - Standard QA/58/01 

Identification of Training Needs - Standard QA/99/01